Folger Kia East

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I wanted to take this opportunity to inform you of the great automobile purchase experience I had at Folger Automotive. Living out of state it is sometimes difficult to gain adequate and factual information about the auto you are looking for. Many times I have arrived to view or purchase a vehicle and find that it has not been represented to be exactly what I m looking for or the condition is not as described. This is where Ricardo Martinez and your dealership performed flawlessly.

I had spoken with Ricardo Martinez about the vehicle desired and my expectations on condition and appearance. Not only did Ricardo represent this vehicle honestly and accurately but personally took his time to evaluate the automobile to the last detail I had requested. The actual purchasing experience once I arrived was professional and quick due to our prior long distance conversations. After planning a trip of 8 hours this is exactly the experience you are looking for. I would like to recognize Mr. Ricardo for his honesty and attention to the detail mentioned above. When I am in the market for my next automobile purchase Folger Automotive will at the top of my list of places to check first.

Sincerely appreciative,
Jeff Crowell

This letter is sent to all the great people that handled my wife's auto repair at Folger Automotive.

A short time ago my wife and I were going out of town on vacation for a week and while I was at home getting ready to she was driving home and both she and I were mentally at the coast fishing. Hey guys I married a winner. She won't bait her own hook but she catches more fish than I do! Did I say that? She had her first accident ever the day before we left but boy she did a good job on our brand new Equinox. I mean brand new. But she's a great fishin buddy! Gotta give her that. We have great insurance but we didn't know we had picked the best of the best to repair our vehicle until after the fact. From the first phone call to Lynn at the body shop who had us a loaner upon arrival to Mark and John in the body shop who took personal hands on approach to our situation, we were treated like we were their only customer. We went out of town the next day and felt that our vehicle was being repaired by the best and I mean the best! Your gut can tell you a lot about an organization and it is a feeling or an intuition Folgers had us sold from day one. The only thing else that I can say is if their body shop is this organized and professional the sales and service is more than likely just as good! This will be where I at least look for our next vehicle purchase when the time comes. It is a great feeling to know that there is an automotive group like Folger Automotive that just plain GETS IT!!! When we got our vehicle back, Ahem our brand new vehicle, it really was brand new again. We will not forget those who were behind the scenes working on our vehicle.

Thank You Mark and all your staff for everything!

Sales: 888-616-7321

Hear What Our Customers Are Saying At Folger Kia...

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